Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportMERRILL GARDENS AT ROCKRIDGE
5238 CORONADO AVE, Oakland CA 94618
150 bedsLatest official report Jan 14, 2026Licensed
Additional info
- Telephone
- (510) 338-4543
- Licensee
- SHI-III MG ROCKRIDGE GP LLC;MERRILL GARDENS LLC
- Administrator
- NIARE DAWN FEASTER
- Contact
- NIARE DAWN FEASTER
- License first date
- Jan 23, 2020
- License effective date
- Jan 23, 2020
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 3 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Jan 14, 2026
- Most recent deficiency
- Feb 1, 2023
9 later reports, from May 31, 2023 through Jan 14, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 39 Alameda County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 29 reports for this facility: 18 inspections, 11 complaint investigations, and 0 licensing or administrative records.
Those records contain 3 Type A and 8 Type B deficiencies.
3 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 18
- Recorded deficiencies
- 11
- Type A deficiencies
- 3
- Type B deficiencies
- 8
- Substantiated complaints
- 3
- Repeated topics
- 0
More than the typical 8
2 in the last 12 months
More than the typical 7
0 in the last 12 months
More than the typical 2
0 in the last 12 months
More than the typical 5
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility... (4) The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by… Based on observation the licensee did not comply with the section cited above. LPA observed staff didn't administer medication to resident timely poses an potential health, safety or personal rights risk to persons in care.
Official plan of correction
Deficiency Cleared, Administrator had trained staff on medication on 1/31/23, no repeating training is needed within 24 hours..
Deadline recorded: Feb 8, 2023. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Feb 1, 2023
Correction deadline recordedDeadline Feb 8, 2023
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (a)The pre-admission appraisal shall be updated, in writing as frequently as necessary…. This requirement is not met as evidenced by… Based on observation the licensee did not comply with the section cited above. LPA observed that staff didn't update care plan for resident who was admitted to hospice in May 2022 which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Deficiency Cleared. No POC is needed as the deficiency was cited from previous complaint allegation in July 2022, and it was corrected. This alleged violation was for May 2022 which was before that. the new management team has updated residents' care plan up to day.
Deadline recorded: Feb 8, 2023. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Feb 1, 2023
Correction deadline recordedDeadline Feb 8, 2023
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 3 unsubstantiated · 0 unfounded · 3 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful... This requirement is not met as evidenced by… Based on observation the licensee did not comply with the section cited above. LPA observed staff crossover working between Covid-19 positive and negative residents which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator agrees to retrain staff for infection control, and submit proof of training to CCL by POC due date.
Deadline recorded: Dec 20, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 20, 2022
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (a)The pre-admission appraisal shall be updated, in writing as frequently as necessary…. This requirement is not met as evidenced by… Based on observation the licensee did not comply with the section cited above. LPA observed that care plan has not been updated for residents who change in health condition since 2019 which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator agrees to review regulations, submit a self-certification to CCL by POC due date.
Deadline recorded: Dec 20, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 20, 2022
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements-General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs...facilities licensed for sixteen or more, sufficient support staff shall be employed….. This requirement is not met as evidenced by… Based on observation the licensee did not comply with the section cited above. Insufficient staff was observed on work schedule in July 2022 which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator agrees to provide a planning of maintaining sufficient staff to meet residents' needs at facility, and submit to CCL by POC due date.
Deadline recorded: Dec 20, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 20, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4)To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: Based on interviews conducted and records reviewed, facility staff failed to respond to R1’s pendant call for assistance in a timely manner which poses a potential risk to the health and safety of resident under care.
Official plan of correction
Administrator states staff training will be conducted about the facility’s protocol on pendant call response and submit proof of training to CCL by POC date,
Deadline recorded: Jul 18, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 18, 2022
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on interviews conducted and records reviewed, the facility’s emergency call button had technical issues which poses a potential risk to the health and safety of clients under care.
Official plan of correction
On 4/18/2022, LPA Fontanilla spoke with Dillon Cagulada, Manager who confirmed with LPA Fontanilla that the pendant call system had a lot of issues few months before he started working at the facility. Cagulada added that there were changes and upgrades done to the system and has been working fine. By POC date, Manager will submit 1.self-certification stating the pendant call system has been fixed and currently functional 2.plan on how to address resident calls if pendant call system is broken
Deadline recorded: Jul 18, 2022. A deadline is not proof that correction was completed.
Corrective action observedRecorded in report dated Jul 11, 2022
Plan of correction recorded
Correction deadline recordedDeadline Jul 18, 2022
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology