SCOTT VILLA

1560 MIDDLE LANE, Hayward CA 94545

Facility 019200750 · RESIDENTIAL CARE ELDERLY (740)

35 bedsLatest official report May 22, 2026Licensed

Additional info
Licensee
SCOTT VILLAS CORPORATION
Administrator
JONABELLE TOLENTINO
Contact
JONABELLE TOLENTINO
License first date
May 9, 2018
License effective date
May 9, 2018
District office
OAKLAND ASC · (510) 286-4201
Regional office
15
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 6 Type A and 13 Type B deficiencies for this facility.

Most recent inspection
May 22, 2026
Most recent deficiency
May 13, 2026

1 later report, on May 22, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 27 Alameda County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 18 reports for this facility: 10 inspections, 8 complaint investigations, and 0 licensing or administrative records.

Those records contain 6 Type A and 13 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
10

More than the typical 8

2 in the last 12 months

Recorded deficiencies
19

Well above the typical 7

2 in the last 12 months

Type A deficiencies
6

More than the typical 2

1 in the last 12 months

Type B deficiencies
13

Well above the typical 5

1 in the last 12 months

Substantiated complaints
2

More than the typical 1

1 in the last 12 months

Repeated topics
3

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in paint of bathroom vanities/cabinets in 2 residents rooms heavily chipped which pose a potential personal rights risk to persons in care.

Official plan of correction

POC Due Date: 05/27/2026 Plan of Correction Administrator to have the cabinets replaced with a new one or repainted. Proof/pictures to be submitted by 5/27/26.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A
Official classification
Type A
Official code
1569.269(a)(6)
Regulation authority
HSC

What the official deficiency says

§1569.269 Enumerated rights; severability: (a)Residents of residential care facilities for the elderly shall have all of the following rights: (6) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency.... ....to meet their needs. -This requirement is not met as evidence by: -Based on interviews and records review, the licensee did not comply with the section when R1 sustained injuries which posed an immediate health, safety and/or personal rights risks to person in care.

Official plan of correction

R1 is no longer at the facility. Administrator to in-service the staff and ensure proper care and supervision are provided to the residents in care. Copy of training topics with attendees signatures to be provided by 1/29/26. A $500.00 civil penalty is assessed.

Deadline recorded: Jan 29, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 29, 2026
Correction not verified in available records
View official report
Inspection
Medical and dental careType B
Official classification
Type B
Official code
87465(i)
Regulation authority
CCR

What the official deficiency says

87465 Incidental Medical and Dental Care (i) Prescription medications which are not taken with the resident upon termination of services, not returned to the issuing pharmacy, nor retained in the facility as ordered by the resident’s physician and documented in the resident’s record ... shall be destroyed in the facility by the facility administrator and one other adult who is not a resident..... -This requirement is not met as evidenced by:

Official plan of correction

BUA stated she'll conduct in-service training. In addition, BUA to complete the LIC622's Destruction page. Proof to be submitted by 2/26/25.

Deadline recorded: Feb 26, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 26, 2025
Correction not verified in available records
View official report
Not classified in the sourceType B
Official classification
Type B
Official code
87565(i)
Regulation authority
CCR

What the official deficiency says

CONTINUATION: -Based on records review, interview and observation, the licensee did not comply with the section above in not documenting on LIC622 the medications of R1 that were to be disposed.

Deadline recorded: Feb 27, 2025. A deadline is not proof that correction was completed.

Correction deadline recordedDeadline Feb 27, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Dementia careType A
Official classification
Type A
Official code
87705(d)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (d) The licensee shall ensure that the facility has an auditory device or other staff alert feature to monitor exits on exterior doors and perimeter fence gates ......... -This requirement is not met as evidenced by: -Based on observation, the licensee did not comply with the section above in auditory signal not in working conditon which poses an immediate safety risk to persons in care.

Official plan of correction

Corrected. Auditory signal fixed while LPA is at the facility.

Deadline recorded: Jan 30, 2025. A deadline is not proof that correction was completed.

Corrective action observedRecorded in report dated Jan 29, 2025
Correction deadline recordedDeadline Jan 30, 2025
View official report
Incident reportingType A
Official classification
Type A
Official code
87211(b)
Regulation authority
CCR

What the official deficiency says

87211Reporting Requirements (b) Any suspected physical abuse that results in serious bodily injury of an elder or dependent adult shall be reported to the local ombudsman, the corresponding licensing agency, and the local law enforcement agency within two (2) hours....... -This requirement is not met as evidenced by: -Based on records review and interview, the licensee did not comply with the section in not reporting to the agencies includin the Department the suspected abuse which posed an immediate safety and/or personal rights risks to person in care.

Official plan of correction

BAU and licensee to read the Regulations, do the following, and submit POC by 1/30/25: 1. Ensure that reporting is done within the required time frame. 2. Submit self-certification.

Deadline recorded: Jan 30, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 30, 2025
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. -This requirement is not met as evidenced by: -Based on observation, the licensee did not comply with the section above in extra hospital bed, detached baseboard and wall moulding with protruding nail in the resident's room which pose a potential risks to persons in care. This is a repeat violation.

Official plan of correction

Corrected. The following were done while LPA was at the facility: 1. Moulding and baseboard fixed/repaired. 2. Extra hospital bed was removed from the resident's room and disposed. The extra hospital bed was removed from the resident's room. A $250.00 civil penalty is assessed.

Deadline recorded: Feb 12, 2025. A deadline is not proof that correction was completed.

Corrective action observedRecorded in report dated Jan 29, 2025
Correction deadline recordedDeadline Feb 12, 2025
View official report
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)(A)
Regulation authority
CCR

What the official deficiency says

87211 Reporting Requirements (a)(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified (A)Death of any resident from any cause regardless of where the death occurred.... -This requirement is not met as evidenced by: -Based on record review and interview, the licensee did not comply with the section above in not sending the Death Report for resident (R1) which posed a potential personal rights risk to person in care.

Official plan of correction

Corrected. BUA submitted the Death Report to LPA while LPA was at the facility.

Deadline recorded: Feb 12, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 12, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Dementia careType A
Official classification
Type A
Official code
87705(f)(1)
Regulation authority
CCR

What the official deficiency says

(f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in razor in R5's ensuite toilet which poses an immediate safety risk to persons in care.

Official plan of correction

POC Due Date: 05/11/2024 Plan of Correction Administrator to in-service the staff and submit proof by 5/11/24.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above iin missing drawers and drawer knob in R5's room which poses a potential personal rights risk to persons in care.

Official plan of correction

POC Due Date: 05/24/2024 Plan of Correction Administrator to have the drawers fixed, and submit picture by 5/24/24.

Plan of correction recorded
Correction not verified in available records
View official report
Records and plan of operationType B
Official classification
Type B
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

87506 Resident Records (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in quantity of all of R1's 9 medications received by the facility does not match the quantity listed on LIC622 which poses/posed a potential health and/or personal rights risk to person in care.

Official plan of correction

POC Due Date: 05/24/2024 Plan of Correction Administrator to reconcile record, and submit copy of corrected LIC622 by 5/24/24.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
1569.269(a)(1)
Regulation authority
HSC

What the official deficiency says

§1569.269 Enumerated rights; severability (a) Residents of residential care facilities for the elderly shall have all of the following rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. -This requirement is not met as evidenced by: -Based on interviews and review of video footage, the licensee did not comply with the section above when staff yelled at resident which posed a potential personal rights risk to person in care.

Official plan of correction

Administrator to in-service the staff and submit copy of training topic with attendees signatures by 5/24/24.

Deadline recorded: May 24, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 24, 2024
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in having the Lysol and Glade spray and shaving cream unlocked and readily accessible to residents which pose an immediate health and safety risks to persons in care.

Official plan of correction

POC Due Date: 05/06/2023 Plan of Correction Administrator locked the items. In addition, administrator to in-service the staff and submit copy of training topic with attendees signatures by 5/06/23.

Plan of correction recorded
Correction not verified in available records
View official report
Hazardous items and storageType A
Official classification
Type A
Official code
87309(b)
Regulation authority
CCR

What the official deficiency says

(b) Medicines shall be stored as specified in Section 87465(c) and separately from other items specified in (a) above. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation. the licensee did not comply with the section cited above for staff's medication in unlocked cabinet in unlocked kitchen which poses an immediate health and safety risks to persons in care.

Official plan of correction

POC Due Date: 05/06/2023 Plan of Correction Administrator took the item. In addition, administrator to in-service the staff and submit copy of training topic with attendees signatures by 5/06/23.

Plan of correction recorded
Correction not verified in available records
View official report
Dementia careType B
Official classification
Type B
Official code
87705(j)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (j) The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview, the licensee did not comply with the section cited above for all sliding doors without alarm and instead has a latch in one of them which pose a potential personal rights risk to persons in care.

Official plan of correction

POC Due Date: 05/12/2023 Plan of Correction Corrected. Auditory devices installed and latch emoved while LPA was at the facility.

Plan of correction recorded
Correction not verified in available records
View official report
Not classified in the sourceType B
Official classification
Type B
Official code
87703(a)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. LPA observed a protruding pipe about 8 1/2 inches high from the ground in the front yard which a potential safety risk to persons in care.

Official plan of correction

POC Due Date: 05/12/2023 Plan of Correction Administrator to have the pipe fixed and submit picture by 5/12/23.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Records and plan of operationType B
Official classification
Type B
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

87506 Resident Records (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available...... -This requirement is not met as evidenced by: -Based on records review, the licensee did not comply with the section above for not having R1's documents properly filled up which poses personal rights risk to person in care,

Official plan of correction

Administrtor to have the documents corrected and submit copies by 2/23/23.

Deadline recorded: Feb 22, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 22, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(2)
Regulation authority
CCR

What the official deficiency says

(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation the licensee did not comply with the section cited above in using two entrance doors for staffs , Administrator told LPAs that staffs are using two entry ways one in the front and one at the back & kitchen staff is not wearing mask which poses/posed a potential health, safety risk to persons in care.

Official plan of correction

POC Due Date: 06/02/2021 Plan of Correction Facility will train staff to use one entry way to enter the facility. Administrator will re-train all the staff to wear face mask at all times while working at the facility.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87307(a)(3)(C)
Regulation authority
CCR

What the official deficiency says

(a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. The following provisions shall apply:(3) Equipment and supplies necessary for personal care and maintenance of adequate hygiene practice shall be readily available to each resident...(C) Clean linen, including blanket..... This requirement is not met as evidenced by: Deficient Practice Statement Based on observation the licensee did not comply with the section cited above in 2 Shared bathrooms ensuite bathroom have no paper towel for drying hands . One of this bathrooms have common hand towel which poses/posed a potential health, safety to persons in care.

Official plan of correction

POC Due Date: 06/02/2021 Plan of Correction Facility will provide paper towel to common bathrooms and residents bathrooms

Plan of correction recorded
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology