ELLE'S HOME

2420 COLUMBINE COURT, Hayward CA 94545

Facility 019200923 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report May 7, 2026Licensed

Additional info
Licensee
ELLE'S HOME LLC
Administrator
ROCERO, MARIA CARMELA
Contact
ROCERO, MARIA CARMELA
License first date
Dec 11, 2019
License effective date
Dec 11, 2019
District office
OAKLAND ASC · (510) 286-4201
Regional office
15
Clients served
935 - ELDERLY

Summary

The available records show 8 Type A and 18 Type B deficiencies for this facility.

Most recent inspection
May 7, 2026
Most recent deficiency
May 7, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 152 Alameda County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 9 reports for this facility: 7 inspections, 2 complaint investigations, and 0 licensing or administrative records.

Those records contain 8 Type A and 18 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
7

More than the typical 4

3 in the last 12 months

Recorded deficiencies
26

Well above the typical 4

16 in the last 12 months

Type A deficiencies
8

Well above the typical 1

6 in the last 12 months

Type B deficiencies
18

Well above the typical 2

10 in the last 12 months

Substantiated complaints
2

Most this size have none

1 in the last 12 months

Repeated topics
6

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(a)
Regulation authority
CCR

What the official deficiency says

87411 Personnel Requirements - General: (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs...... The licensing agency may require any facility to provide additional staff whenever it determines through....... ..... such additional staff for the provision of adequate services. -This requirement is not met as evidenced by: -Based on records review and interviews, the licensee did not comply with the section above in S1's capabilty to provide assistance to resident.

Official plan of correction

Administrator stated she'll adjust her time and come to the facility early and that addtional staff will cover during her days off. In addition, administrator to update the LIC500 and submit copy along with staff's job duties/responsibilities by 4/08/26.

Deadline recorded: Apr 8, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 8, 2026
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87468.1(a)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities (a) .......(9) To have communications to the licensee from their representatives answered promptly and appropriately. -This requirement is not met as evidenced by: -Based on records review and interviews, the licensee did not comply with the section above in not responding to R1's responsible person.

Official plan of correction

Administrator stated she'll communicate/respond to RP. Proof to be submitted by 10/04/24.

Deadline recorded: Oct 4, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 4, 2024
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology