Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportDIANA'S CARE HOME
27402 MANON AVENUE, Hayward CA 94544
35 bedsLatest official report May 20, 2026Licensed
Additional info
- Telephone
- (510) 786-9982
- Licensee
- SCOTT VILLAS CORPORATION;DIANA'S CARE HOME
- Administrator
- REANO-AQUINO, GRACE
- Contact
- REANO-AQUINO, GRACE
- License first date
- Feb 19, 2021
- License effective date
- Feb 19, 2021
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 1 Type B deficiencies for this facility.
- Most recent inspection
- Apr 2, 2026
- Most recent deficiency
- Apr 2, 2026
2 later reports, from Apr 29, 2026 through May 20, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 27 Alameda County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 7 reports for this facility: 5 inspections, 2 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 1 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 5
- Recorded deficiencies
- 3
- Type A deficiencies
- 2
- Type B deficiencies
- 1
- Substantiated complaints
- 0
- Repeated topics
- 0
Fewer than the typical 8
3 in the last 12 months
Fewer than the typical 7
2 in the last 12 months
About the same as most this size
1 in the last 12 months
Fewer than the typical 5
1 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87202(a)
- Regulation authority
- CCR
What the official deficiency says
87202(a) (a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal: This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above by having a sliding Bolt lock locking on the exit door, which poses an immediate health, safety, or personal rights risk to persons in care.
Official plan of correction
The licensee agrees to immediately remove the sliding bolt lock from the identified area to ensure compliance with applicable regulations. The licensee will conduct a full inspection of the facility to ensure no other prohibited locking devices are present. In addition, the licensee will review applicable regulations regarding permitted locking mechanisms and provide a written self-certification to Community Care Licensing Division (CCLD) confirming compliance by the POC due date on 4/9/26. A civil penalty of $500 is assessed on today date.
Deadline recorded: Apr 2, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 2, 2026
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above by having the door leading to the patio is not functioning properly, which poses an health, safety, or personal rights risk to persons in care.
Official plan of correction
The licensee agrees to repair or replace the door leading to the patio to ensure it is functioning properly and safely. The licensee will submit proof of repair (e.g., receipt or photo documentation) to Community Care Licensing Division (CCLD) by the POC due date. Additionally, the licensee will conduct a review of all exits to ensure they are in proper working condition and maintain ongoing compliance.
Deadline recorded: Apr 16, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 16, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having dish wash detergent, Lysol, Clorox wipes unlocked underneath kitchen sink, and inside unlock storage outside in the backyard area, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/12/2025 Plan of Correction Staff put away and lock up all chemical during inspection. Deficiency Clear.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology