Resident rights
Cited in 2 reports, with 3 deficiencies in total.
LANDMARK VILLA
21000 MISSION BLVD., Hayward CA 94541
140 bedsLatest official report Aug 4, 2026Licensed
Additional info
- Telephone
- (510) 276-2872
- Licensee
- HCRC, INC
- Administrator
- DIANE PEDERSON
- Contact
- DIANE PEDERSON
- License first date
- Sep 1, 2012
- License effective date
- Sep 1, 2012
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 985 - RCFE / HOSPICE
Summary
The available records show 4 Type A and 11 Type B deficiencies for this facility.
- Most recent inspection
- Aug 4, 2026
- Most recent deficiency
- Aug 4, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 39 Alameda County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 24 reports for this facility: 17 inspections, 5 complaint investigations, and 2 licensing or administrative records.
Those records contain 4 Type A and 11 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 17
- Recorded deficiencies
- 15
- Type A deficiencies
- 4
- Type B deficiencies
- 11
- Substantiated complaints
- 1
- Repeated topics
- 1
More than the typical 8
8 in the last 12 months
Well above the typical 7
8 in the last 12 months
More than the typical 2
1 in the last 12 months
Well above the typical 5
7 in the last 12 months
About the same as most this size
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 1569.269(a)(20)
- Regulation authority
- HSC
What the official deficiency says
§1569.269 Enumerated rights; severability: (a) Residents of residential care facilities for the elderly shall have all of the following rights: (20) To select their own physicians, pharmacies, privately paid personal assistants, hospice agency, and health care providers....... -This requirement is not met as evidenced by: - Based on records review and interviews, the licensee did not comply with the section above in having the residents seen by different doctor without consent from the residents and resident's responsible person which pose a potential personal rights risks to persons in care.
Official plan of correction
Licensee and IADM to read the Regulation and self certify compliance. Proof to be submitted by 4/02/26.
Deadline recorded: Apr 2, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 2, 2026
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 1569.269(a)(9)
- Regulation authority
- HSC
What the official deficiency says
§1569.269 Enumerated rights; severability: (a) Residents of residential care facilities for the elderly shall have all of the following rights: (9) To fully participate in planning their care, including the right to attend and participate in meetings or communications regarding the care and services -This requirement is not met as evidenced by: - Based on records review and interviews, the licensee did not comply with the section above in not having the residents and resident's responsible person participate regarding residents' care which pose a potential rights risk to persons in care.
Official plan of correction
Licensee and IADM to read the Regulation and ensure compliance. Self-certification to be submitted by 4/02/26.
Deadline recorded: Apr 2, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 2, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(b)(2)
- Regulation authority
- CCR
What the official deficiency says
87705 Care of Persons with Dementia (b)(2) Safety measures to address behaviors such as wandering, aggressive behavior and ingestion of toxic materials. -This requirement is not met as evidenced by: -Based on interviews and records review, the licensee did not comply with the section above for retaining R1 with dementia. R1 was able to AWOL which posed immediate safety risk to person in care.
Official plan of correction
R1 is no longer in the facility. Executive Director to do the following and submit proof by 10/14/2021: 1. Have auditory signals installed on entrance and exit doors, and ensure they are functional at all times and submit pictures. 2. In-service all staff and submit copy of in-service training with attendees signatures.
Deadline recorded: Oct 14, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 14, 2021
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a).... elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. -This requirement is not met as evidenced by: -Based on interviews and records review, the licensee did not comply with the section above. R1was able to AWOL unnoticed. R1 fell resulting to sustaining injuries. These posed immediate safety and personal rights and safety risks to person in care. Civil penalty is assessed.
Official plan of correction
Executive Director to conduct in-service training and submit proof by POC date. A $500.00 civil penalty is assessed.
Deadline recorded: Oct 14, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 14, 2021
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology