Resident rights
Cited in 5 reports, with 6 deficiencies in total.
IVY PARK AT HAYWARD
1200 RUSSELL WAY, Hayward CA 94541
170 bedsLatest official report Aug 7, 2026Licensed
Additional info
- Telephone
- (510) 727-1700
- Licensee
- HAYWARD SR. HSNG. I OPCO LLC;OAKMONT MGMT GRP LLC
- Administrator
- JOSEPH VILLANUEVA
- Contact
- JOSEPH VILLANUEVA
- License first date
- Oct 9, 2020
- License effective date
- Oct 9, 2020
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 19 Type A and 22 Type B deficiencies for this facility.
- Most recent inspection
- Aug 7, 2026
- Most recent deficiency
- May 26, 2026
5 later reports, from Jul 2, 2026 through Aug 7, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 39 Alameda County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 39 reports for this facility: 24 inspections, 14 complaint investigations, and 1 licensing or administrative record.
Those records contain 19 Type A and 22 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 24
- Recorded deficiencies
- 41
- Type A deficiencies
- 19
- Type B deficiencies
- 22
- Substantiated complaints
- 7
- Repeated topics
- 8
More than the typical 8
9 in the last 12 months
Well above the typical 7
8 in the last 12 months
Well above the typical 2
5 in the last 12 months
Well above the typical 5
3 in the last 12 months
Well above the typical 1
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Hazardous items and storage
Cited in 5 reports, with 5 deficiencies in total.
Facility condition and maintenance
Cited in 3 reports, with 3 deficiencies in total.
Staffing, personnel, and training
Cited in 3 reports, with 3 deficiencies in total.
Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
Dementia care
Cited in 2 reports, with 2 deficiencies in total.
Fire safety and emergency preparedness
Cited in 2 reports, with 2 deficiencies in total.
Health conditions and treatments
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 1569.269(a)(6)
- Regulation authority
- HSC
What the official deficiency says
§1569.269 Enumerated rights; severability: (a) Residents of residential care facilities for the elderly shall have all of the following rights: (6) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. -This requirement is not met as evidenced by: -Based on records review and interviews, the licensee did not comply with the section when staff did not respond to residents' call timely which posed a potential health, safety and/or personal right risks to persons in care.
Official plan of correction
Executive Director to in-service the staff and submit copy of training topics with attendees signatures by 2/10/26.
Deadline recorded: Feb 10, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 10, 2026
Correction not verified in available records
Complaint
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269(a)(6)
- Regulation authority
- HSC
What the official deficiency says
§1569.269 Enumerated rights; severability: (a) Residents of residential care facilities for the elderly shall have all of the following rights: (6) To care, supervision, and services that meet their individual needs and are delivered by staff.......... -This requirement is not met as evidenced by: -Based on records reviews and interviews, the licensee did not comply with the section above in not meeting R1’s needs of being non-ambulatory by walking R1 to the bathroom causing R1 to fall and sustained injury which posed an immediate health, safety and/or personal rights risks to person in care.
Official plan of correction
Executive Director to do the following and submit proof by 6/05/25: 1. Revisit the facility's transfer procedures. 2. In-service the staff A $1,000.00 civil penalty is assessed.
Deadline recorded: Jun 5, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 5, 2025
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269(a)(5)
- Regulation authority
- HSC
What the official deficiency says
§1569.269 Enumerated rights; severability (a) Residents of residential care facilities for the elderly shall have all of the following rights: (5) To be accorded safe, healthful, and comfortable accommodations....... -This requirement is not met as evidenced by -Based on records review and interviews, the licensee did not comply with the section above in not safely meeting R1’s needs resulting to R1's constant falls which posed an immediate health, safety and/or personal rights risks to person in care.
Official plan of correction
Executive Director to in-service the staff and submit copy of training topic(s) with attendees signatures by 6/05/25.
Deadline recorded: Jun 5, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 5, 2025
Correction not verified in available records
Not classified in the sourceType A
- Official classification
- Type A
- Official code
- 87564(f)(2)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (f) Basic services shall at a minimum include: (2) Safe and healthful living accommodations and services, as specified in Section 87307, Personal Accommodations and Services. -This requirement is not met as evidenced by: -Based on records review and interviews, the licensee did not comply with the section above in not meeting R1’s transferring needs by walking R1 to the bathroom which posed an immediate health, safety and/or personal rights risks to person in care.
Official plan of correction
Executive Director to add to inservice training and submit copy of training topic(s) with attendees signatures by 6/05/25.
Deadline recorded: Jun 5, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 5, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 1 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Apr 22, 2025 · Control 15-AS-20250117103258
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(9)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) .......(9) To have communications to the licensee from their representatives answered promptly and appropriately. -This requirement is not met as evidenced by --Based on document review and interviews, the licensee did not comply with the section above in not responding to R1's responsible person.
Official plan of correction
The IED stated she'll communicate with R1's responsible person. Proof to be submitted by 2/07/25.
Deadline recorded: Feb 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 7, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87628(a)
- Regulation authority
- CCR
What the official deficiency says
87628 Diabetes : (a) The licensee shall be permitted to accept or retain a resident who has diabetes if the resident is able to perform his/her own glucose testing with blood or urine specimens, and is able to administer his/her own medication including medication administered orally or through .. ..injection, or has it administered by an appropriately skilled professional. -This requirement is not met as evidenced by: -Based on records review and interviews, the licensee did not comply with the section above in having non-medical staff administers insulin injection to residents,
Official plan of correction
AED to do the following and submit proof by 12/19/24: 1. Have all residents records reviewed to deternine who need assistance with injections and have the LVNs perform the injections. 2. Ensure there's LVN scheduled to work during the time injections are to be performed and submit a copy of LIC500 Personnel Report.
Deadline recorded: Dec 19, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 19, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. -This requirement is not met as evidenced by: -Based on interviews and observation, the licensee did not comply with the section above in residents aparments not kept cleaned and free of insects which pose a potential health, safety and personal rights risks to persons in care. This is a repeat vioation
Official plan of correction
AED stated she'll do the following and submit proof by 12/19/24. 1. Have the apartments cleaned. 2. Have the pest control company come once a week . 3. Come up with a plan of ensuring the insects are eradicated completely. A $250.00 is assessed.
Deadline recorded: Dec 19, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 19, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 1569.269(a)(16)
- Regulation authority
- CCR
What the official deficiency says
§1569.269 Enumerated rights; severability: (a) Residents of residential care facilities for the elderly shall have all of the following rights: (16) To reasonable accommodation of individual needs and preferences in all aspects of life in the facility, except when the health or safety of the individual or other residents would be endangered. -This requirement is not met as evidenced by: -Based on interviews and records review, the licensee did not comply with the section above in giving the resident alcohol more that the permitted amount.
Official plan of correction
R1 is no longer at the facility. Executive Director to in-service the staff and submit proof by 10/10/24.
Deadline recorded: Oct 10, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 10, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 3 unsubstantiated · 1 unfounded · 2 cited
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
87309 Storage Space (a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. -This requirement is not met at evidence by: - Based on observation, the licensee did not comply with the section above for the following which poses immediate risk to persons in care: housekeeping room and salon unlocked; hazardous materials and debris in the garage.
Official plan of correction
ED locked the salon and housekeeping room. In addition, ED will do the following and submit proof by 2/17/24: 1. Have the garage cleaned 2. In-service the staff.
Deadline recorded: Feb 17, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 17, 2024
Correction not verified in available records
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(15)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements: (b)(15) All persons engaged in food preparation and service shall observe personal hygiene and food services sanitation practices which protect the food from contamination. -This requirement is not met at evidence by: -Based on observation, the licensee did not comply with the section above in 2 kitchen staff not wearing hair nets which pose potential health and/or personal rights risk to persons in care.
Official plan of correction
ED to in-service the staff and submit proof by 2/29/24.
Deadline recorded: Feb 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 29, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology