Resident rights
Cited in 4 reports, with 4 deficiencies in total.
EMERALD VALLEY
7601 AMADOR VALLEY BLVD, Dublin CA 94568
80 bedsLatest official report Aug 5, 2026Licensed/Pending Increase
Additional info
- Telephone
- (925) 481-5538
- Licensee
- AMADOR VALLEY 1 LLC; SUNRISE SR LIVING MGMT INC
- Administrator
- DOUGLAS, JANELLE
- Contact
- DOUGLAS, JANELLE
- License first date
- Aug 1, 2022
- License effective date
- Aug 1, 2022
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 5 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Aug 5, 2026
- Most recent deficiency
- Feb 19, 2026
2 later reports, from Feb 20, 2026 through Aug 5, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 39 Alameda County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 24 reports for this facility: 10 inspections, 12 complaint investigations, and 2 licensing or administrative records.
Those records contain 5 Type A and 8 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 10
- Recorded deficiencies
- 13
- Type A deficiencies
- 5
- Type B deficiencies
- 8
- Substantiated complaints
- 6
- Repeated topics
- 2
More than the typical 8
2 in the last 12 months
More than the typical 7
4 in the last 12 months
More than the typical 2
2 in the last 12 months
More than the typical 5
2 in the last 12 months
Well above the typical 1
3 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Health conditions and treatments
Cited in 3 reports, with 3 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87623(b)(2)(A)
- Regulation authority
- CCR
What the official deficiency says
(b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following:(2) Ensuring that the bag and tubing are changed by...(A)The bag may be emptied by facility staff who receive instruction from an appropriately skilled professional. Based on interviews, record review, and documentation provided by W1, the facility did not ensure that person trained to provide catheter care was available to monitor and manage R1's foley catheter in accordance with the resident's care plan which poses an immediate health and safety risk to the resident.
Official plan of correction
The licensee must ensure that trained staff are assigned and available to monitor and manage R1's catheter as required by the care plan. An attestation letter and plan of monitoring by ED to be submitted to CCL by 02/20/2026
Deadline recorded: Feb 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2026
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. Based on documentations provided by W1, records review and interviews, care and supervision was not in accordance with R1's assessed needs which poses a potential health and safety risk to the resident.
Official plan of correction
Licensee shall conduct in-service training for all staff and submit the signed training log to CCL by POC date.
Deadline recorded: Feb 26, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 26, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)
- Regulation authority
- CCR
What the official deficiency says
87555(b) The following food service requirements shall apply:...(9) Procedures which protect the safety, acceptability and nutritive values of food shall be observed in food storage, preparation and service....(27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. Based on observation and records review, the kitchen was observed to have food items stored uncovered, raw food stored in close proxitimity to read to eat foods, and cooking equipment heavily soiled with grease and food debris which pos a potential health and safety risk to residents.
Official plan of correction
Licensee shall ensure that all food is stored, prepared, and served in a safe and sanitary manner and provide a photographs of the facility's kitchen including food storage area and cooking equipment to CCL by POC date.
Deadline recorded: Feb 6, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 6, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 9 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
Residents in all residential care facilities for the elderly shall have all of the following personal rights...(3)To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. Based on record review and staff interview, it was determined that staff (S4-S6) restrained a resident for an extended period of time while in the memory care unit. Review of staff records, termination letters confirmed the restraint occured, posing an immediate personal rights risk to residents in care.
Official plan of correction
Executive director to retrain all staff on resident personal rights. Proof of training, including agenda and staff sign-in sheet, will be submitted to CCL by POC date.
Deadline recorded: Nov 13, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 13, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jul 7, 2025 · Control 15-AS-20250403102608
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87623(b)(2)(A)
- Regulation authority
- CCR
What the official deficiency says
(b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following:(2) Ensuring that the bag and tubing are changed by...(A)The bag may be emptied by facility staff who receive instruction from an appropriately skilled professional. Based on interviews, record review, and documentation provided by W1, the facility did not ensure that person trained to provide catheter care was available to monitor and manage R1's foley catheter in accordance with the resident's care plan.
Official plan of correction
The licensee must ensure that trained staff are assigned and available to monitor and manage R1's catheter as required by the care plan. An attestation letter and plan of monitoring by ED to be submitted to CCL by 7/8/25
Deadline recorded: Jul 8, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 8, 2025
Correction not verified in available records
Complaint
Allegations5 substantiated · 1 unsubstantiated · 0 unfounded · 4 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269(a)(6)
- Regulation authority
- HSC
What the official deficiency says
1569.269 Enumerated rights; severability (a) Residents of residential care facilities for the elderly shall have all of the following rights: (6) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: Based on record review and interviews by the Department, Licensee did not comply with the regulation cited above by resident sustained pressure injury while in care. And Staff did not ensure resident's wound care needs were met.
Official plan of correction
Conduct an inhouse training to all care staff regrading skin care procedure, and Administrator agrees to review regulation with staff and submit self-certification letter to CCLD by POC date. An immediate civil penalty of $500 is being assessed on today’s date.
Deadline recorded: Jun 10, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 10, 2025
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(3)
- Regulation authority
- CCR
What the official deficiency says
87625 Managed Incontinence (b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement is not met as evidenced by: Based on record review and interviews by the Department, Licensee did not comply with the regulation cited above by Staff did not meet resident's diapering needs.
Official plan of correction
Conduct an inhouse training to all care staff and Med Tech on ADL procedure, and Administrator agrees to review regulation with staff and submit self-certification letter to CCLD by POC date.
Deadline recorded: Jun 13, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 13, 2025
Correction not verified in available records
Medication handling and storageType B
- Official classification
- Type B
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: Based on record review and interviews by the Department, Licensee did not comply with the regulation cited above by Staff did not ensure proper medication assistance was provided to resident in care.
Official plan of correction
Conduct an inhouse training to all Med Tech regrading med pass, medication documentation, and care procedures. Administrator agrees to review regulation with staff and submit self-certification letter to CCLD by POC date.
Deadline recorded: Jun 13, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 13, 2025
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements – General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. This requirement is not met as evidenced by: Based on record review and interviews by the Department, Licensee did not comply with the regulation cited above by Staff did not attend to resident's call button.
Official plan of correction
Conduct an inhouse training to Director of health Services and Director of Connection for Living on facility procedures daily review on pendent report and response to call time. Administrator agrees to review regulation with staff and submit self-certification letter to CCLD by POC date.
Deadline recorded: Jun 13, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 13, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(8)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement is not met as evidenced by: Based on record review and interviews by the Department, Licensee did not comply with the regulation cited above. S4 had committed sexual battery upon R1. S4 was taken into custody that day.
Official plan of correction
By POC date, Administrator agrees to review regulation with staff and submit self-certification letter.
Deadline recorded: Apr 30, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 30, 2025
Correction not verified in available records
Inspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
To care, supervision, and ...meet their individual needs...by staff that are sufficient in numbers, qualifications, and competency... This requirement was not met as evidence by: Based on interview, the licensee did not comply with the section cited above by not having the supervision which posed a potential health and safety risk to persons in care.
Official plan of correction
By POC date, Licensee will submit to CCLD a detailed written plan on how they will address incidents of elopement and safety and also how they plan to mitigate this type of situation.
Deadline recorded: Aug 9, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 9, 2024
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(2)
- Regulation authority
- CCR
What the official deficiency says
(2) Occurrences...which threaten the welfare, safety or health of residents,...shall be reported within 24 hours... This requirement was not met as evidence by: Based on interview and record review the licensee did not comply with the section cited above by not reporting to CCL within 24hrs which posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
By POC date, Licensee will submit to CCLD a detailed written plan on how they will address reporting incidents of elopement and safety including but not limited to all residents.
Deadline recorded: Aug 9, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 9, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation. Hot water provided for the use of residents shall be maintained between 105 and 120 degrees F. 5 residents’ room temperature were measured above 121 degree.
Official plan of correction
Administrator shall ensure hot water temperature is kept within regulations. Administrator shall adjust hot water temperature to comply with regulation. Written certification required showing regulation has been read and hot water temp has been turned down. Proof of correction to be sent to CCLD by POC date.
Deadline recorded: Jan 17, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 17, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology